Privacy Policy

Privacy Policy

Effective Date: 26 February 2026
Website: www.kounted.ae Contact Email: hello@kounted.ae

1. Introduction

Kounted ("Kounted", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you:

  • Visit our website at www.kounted.ae
  • Submit a contact form or inquiry
  • Request a proposal or pricing
  • Subscribe to communications
  • Engage us for professional services
  • Use any related digital tools, portals, or client platforms operated by us

By using our website or services, you agree to the terms of this Privacy Policy.

2. Who We Are

Kounted provides professional services including, but not limited to:

  • Company incorporation and corporate structuring
  • Accounting and bookkeeping
  • Payroll processing
  • Tax registration and compliance
  • AML/KYC onboarding and compliance support
  • Corporate governance and regulatory filings

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@kounted.ae

3. Information We Collect

We may collect and process the following categories of information:

3.1 Information You Provide Directly

You may provide us with:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Business details
  • Uploaded documents
  • Government identification documents (where required for compliance)
  • Financial or accounting records (when engaging our services)
  • Any other information submitted via forms, email, or client portals

3.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visit
  • Referring URLs
  • Cookies and tracking data

3.3 Compliance & Regulatory Information

Where required by law (e.g., AML/KYC regulations), we may collect:

  • Passport or Emirates ID copies
  • Proof of address
  • Corporate documents
  • Source of funds declarations
  • Beneficial ownership information

This data is collected strictly for regulatory compliance and client verification purposes.

4. How We Use Your Information

We use your information for the following lawful purposes:

4.1 Service Delivery

  • Responding to inquiries
  • Preparing proposals and pricing
  • Delivering accounting, payroll, tax, and compliance services
  • Conducting KYC and AML checks
  • Managing client relationships

4.2 Legal & Regulatory Compliance

  • Meeting UAE regulatory requirements
  • Fulfilling AML/CFT obligations
  • Maintaining statutory records
  • Responding to lawful authority requests

4.3 Website & Platform Management

  • Operating and maintaining our website
  • Improving user experience
  • Monitoring performance and security
  • Preventing fraud and misuse

4.4 Communications

  • Sending service updates
  • Responding to support requests
  • Issuing engagement letters and contractual documents
  • Sending relevant regulatory notices

We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (to deliver services you request)
  • Legal obligation (AML, tax, regulatory requirements)
  • Legitimate interest (operating and improving our business)
  • Consent (for marketing or optional communications where required)

6. Data Sharing & Disclosure

We may share your information with:

6.1 Trusted Service Providers

Including but not limited to:

  • Cloud hosting providers
  • Accounting software platforms
  • Payroll systems
  • Email service providers
  • CRM systems
  • Government portals (where required)

All service providers are required to maintain confidentiality and appropriate security safeguards.

6.2 Regulatory Authorities

Where required by law, we may disclose information to:

  • UAE regulatory bodies
  • Financial authorities
  • Courts or government agencies

6.3 Business Transfers

If Kounted undergoes restructuring, merger, or acquisition, your information may be transferred as part of that transaction, subject to confidentiality protections.

7. International Data Transfers

Some of our technology providers may store or process data outside the UAE.

Where data is transferred internationally, we ensure:

  • Appropriate contractual safeguards
  • Industry-standard data protection measures
  • Compliance with applicable legal requirements

8. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services
  • Comply with legal obligations
  • Meet regulatory retention requirements
  • Resolve disputes

Regulatory and compliance records may be retained for the minimum period required under applicable UAE laws.

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Secure cloud infrastructure
  • Role-based access controls
  • Authentication and identity verification measures
  • Restricted internal access
  • Secure document storage

While we implement robust security safeguards, no system can guarantee absolute security.

10. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Enhance user experience

You may disable cookies via your browser settings, though this may affect website functionality.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal retention obligations)
  • Object to certain processing activities
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact:

Email: hello@kounted.ae

We may require identity verification before processing certain requests.

12. Marketing Communications

If you subscribe to marketing communications:

  • You may opt out at any time
  • You may unsubscribe via email links
  • You may request removal by contacting hello@kounted.ae

We will not send unsolicited marketing communications without appropriate consent where required.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

14. Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect personal data from individuals under 18 years of age.

If we become aware of such data being collected without appropriate consent, we will take steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Effective Date.” Continued use of our website and services constitutes acceptance of any changes.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact:

Kounted Email: hello@kounted.ae Website: www.kounted.ae